It is extremely important that a business and its property is protected. Preventing crime from happening around the property could help raise your property values, prevent vandalism, and reduce the chance of insurance premiums. It saves you money. However, finding the right Iowa commercial office security in Iowa today is not an easy task.
With thousands of companies out there claiming to provide the best service, it can be confusing to choose. Not to mention the factors you have to consider when choosing a company. The following below will help you determine the pros from the amateurs, leading you to the right security company.
Look for the experience. You should always look for services that has been on the business for many years. If the company has just started the business that year, consider looking for another company. Remember, the more experienced they are, the more they will understand how to protect any kind of business.
Inquire about their security training. You have to find out whether their guards are trained. A company may say that they trained their guards, but you should not settle with that information only. Find out what they were specifically trained for. You want a guard who is trained to pay attention to even those small details that can be suspicious.
Someone who is always alert, regardless if they are on patrol or not and knows how to handle and detain criminals properly while waiting for the police to arrive. Ask what form of trainings did they underwent to, in order to make sure that they qualified to protect your businesses. Even vacant locations needs a security officer to prevent damages.
Prioritize guard accountability. All companies would say that you are fully protected. However, this does not guarantee you that the guards are really patrolling and are stationed on their designated areas when you are not there. There are companies that prioritize guard accountability for both clients and guards, and that is what you should be looking for.
GPS tracking devices allows you to know where exactly the guards are. If you would like to check on those who are patrolling, web portals can help you with that. It shows you their current movement. This does not only benefit your business, it keeps the guards safe as well since the service will be notified when a guard is on standby for too long.
Test their customer service. Do not waste your time on companies who do not provide great customer service in the first place. Their customer service must be available twenty four hours a day, seven days a week, not just during office hours. Test their customer service by asking too many questions, see if they can answer your questions quickly.
Ask referrals. Anyone can say that they offer great quality service. In times like this, wherein there are tons of fraudulent companies, it is important that you double check. Do that by asking for referrals. A good company can easily provide you with the names of their previous and current clients who can attest their performance.